Customer Service

*Due to COVID-19 situation, shipment may take extra days and delivery time is not guaranteed.


- Shipping & Delivery

New Lower UPS Shipping Charge up to 30% less. Shipping charges are based on 1 pound, prepaid packages. Actual shipping charges may vary depending on the weight, value and receiver's address. It will be adjusted accordingly. Weather related delays are not guaranteed by UPS or His & Her Hair. ** SHIPPING RATES ARE SUBJECT TO CHANGE WITHOUT NOTICE **



- Privacy & Security

His & Her respects and protects the privacy of our customers. We want to make sure that your online shopping with us is the very best experience. All personal information given to us will be kept strictly confidential and will not be shared, sold or disclosed. Your personal information will only be used to fulfill your order.
Any information you provide to us at this site when you establish or update an account, shop online or request information (i.e. name, address, e-mail address, telephone number and credit card information), is maintained in our private files on our secure Web server and our internal systems. To ensure your shopping with His & Her Hair Goods Co. is safe and secure, our website is secured by 128 bit encryption enabled SSL (Secure Socket Layer) for your protection.


 

- Returns & Replacements

There will be no changes once the order is placed and no returns or exchanges due to COVID-19.


 

- Payment, Pricing & Promotions

We accept all major credit cards, paypal, and money orders. Orders placed online must be paid with a credit card. You may pay with money orders by mail. (Sorry, no checks). Simple fill out the order form, print and mail it in. We''ll notify you once we receive your order.
Prices and promotions are subject to change without notice.